Our goal is to ensure that you
completely enjoy your time with us. The following tips will help you make the most of your time at our Salon & Day Spa. We recommend
arriving 15 minutes early for your scheduled appointment for in
order to change into a robe and relax in our spa area. We respectfully request a
minimum 24-hour cancellation notification. Cancellations without a
24-hour notice will result in a 50% charge. Failure to show for an
appointment will result in a 100% service charge. We appreciate your thoughtfulness and cooperation. A credit
card is necessary for reserving all spa appointments. Lockers are provided for
personal belongings. We regret, however, that we cannot be responsible for lost
or damaged belongings. In order to provide a relaxing experience we ask that you
please turn off pagers and cell phones. Thank you and we look forward to serving
you!
Gift Card Return Policy
Gift cards can be refunded
within 30 days to the original purchaser. A 6% administration fee will be
charged to the original purchaser's card at the time of refund. All Gift Cards
expire 1 year from the original purchase date.
Aveda Product Exchange
Policy
Aveda products are for exchange
only for equal or greater value with in 30 days. Aveda make-up is
non-refundable.